60-Day Money Back Guarantee

If you decide that you don’t love this product, your order is covered by our 60-Day Money-Back Guarantee. You have 60 days from the day you receive your product to request a replacement product or refund of the purchase price minus processing and handling fees. Proof of purchase is required.

Return Policy

To receive a refund or replacement, you must return the product to us at your expense. To return the product, call customer service and request a return merchandise authorization number or simply use your original order number. You can find your order number on

Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the return merchandise authorization number on the outside of the package. Send the product to the following return address:

Product Name
Tristar Products
500 Returns Road
Wallingford CT 06495

Frequently Asked Questions

1. How does Blu Breeze work?
Blu Breeze's Aqua-Cool Technology draws dry, stale air through the evaporative filter and transforms the air into a cool, humidified, refreshing breeze. Just add water, turn it on, and the heat is gone!

2. Is Blu Breeze portable?
Blu Breeze is compact, portable, and lightweight. It's light enough to carry anywhere and fits on any desk or countertop.

3. How does the Blu Breeze save me money?
Blu Breeze lets you create your own personal comfort zone in a small space, so you don't need huge, expensive air conditioners that raise your electric bill.

4. Does Blu Breeze work with batteries?
Blu Breeze works with AC, USB, or batteries (4 AA). A USB charging cable and AC power adapter are included.