We Are Here To Help You!



If you should have any questions about your order or a question about any of our great products, please feel free to email us. Emails will be answered during business hours from 7am - 11pm ET Monday - Friday.

Due to the COVID 19 outbreak, our service centers are experiencing a higher number of e-mails, causing a delay in response times.
We will answer your e-mail on a first-come-first-serve basis and will respond as soon as possible.

We appreciate your patience as we try to assist all customers.

To check your order status or view your invoice click here
If you would like to learn more about a product or review manuals and recipes, please click here

We thank you for your patience and apologize for the inconvenience


infotp@tristarproductsinc.com



If you would like to check the status of your order, simply click www.customerstatus.com 24/7 for the latest information.

Customer Service Hours
Monday – Friday: 9 a.m. - 8 p.m. EST
Saturday and Sunday: 9 a.m. - 5 p.m. EST

If you would like to speak to a Customer Service Representative, for faster service choose your product and speak to a specialist:
Product Phone Number
Breathe Pure Disposable Mask 857-288-1266
Canada Customer Care 973-287-5119
Clear TV 973-287-5193
Contour 2-in-1 Leg Relief 973-287-5125
Contour Legacy Leg Pillow 973-287-5174
Copper Chef 973-287-5176
CopperWear Mask 804-451-5000
Dream by Genie 973-287-5198
Emeril's PowerAir Fryer 360 973-287-5149
Emeril's Pressure AirFryer 973-287-5132
Genie Products 973-287-5154
One Power Readers 973-287-5122
Perfect Cooker 973-287-5161
Perfect Smile 973-287-5128
Power Air Fryer 973-287-5129
Power Air Fryer Oven 973-287-5197
PowerFit Elite 973-287-5186
Power Legs 973-287-5172
Power Pressure Cooker 973-287-5159
Power Quick Pot 973-287-5145
Power Smokeless Grill 973-287-5108
PowerXL Cordless Iron & Steamer 973-287-5127
Restore 4 973-287-5166
Trusted Butcher Knives 973-287-5117
Wonder Cooker 973-287-5131
   
All Other Products 973-287-5100