We Are Here To Help You!
If you should have any questions about your order or a question about any of our great products, please feel free to email us. Emails will be answered during business hours from 7am - 11pm ET Monday - Friday.
We appreciate your patience as we try to assist all customers.
To check your order status or view your invoice click here
If you would like to learn more about a product or review manuals and recipes, please click here
We thank you for your patience and apologize for the inconvenience
We appreciate your patience as we try to assist all customers.
To check your order status or view your invoice click here
If you would like to learn more about a product or review manuals and recipes, please click here
We thank you for your patience and apologize for the inconvenience
If you would like to check the status of your order, simply click www.customerstatus.com 24/7 for the latest information.
Customer Service Hours
Monday – Friday: 9 a.m. – 8 p.m. EST
Saturday and Sunday: 9 a.m. – 5 p.m. EST
If you would like to speak to a Customer Service Representative, for faster service choose your product and speak to a specialist:
| Product | Phone Number |
|---|---|
| Canada Customer Care | 973-287-5119 |
| Clear TV | 973-287-5193 |
| Copper Chef | 973-287-5176 |
| Dream by Genie | 973-287-5198 |
| Genie Products | 973-287-5154 |
| Perfect Cooker | 973-287-5161 |
| Perfect Smile | 973-287-5128 |
| Power Air Fryer | 973-287-5129 |
| Power Air Fryer 360 | 973-287-5149 |
| Power Air Fryer Oven | 973-287-5197 |
| Power Pressure Cooker | 973-287-5159 |
| Power Quick Pot | 973-287-5145 |
| Power Smokeless Grill | 973-287-5108 |
| Restore 4 | 973-287-5166 |
| Wonder Cooker | 973-287-5131 |
| All Other Products | 973-287-5100 |