Clear TV Plus Product Image

Clear TV Plus

Model: X-72

What You'll Get

Stand

Specifications

Features:

  • Sleek, slim design
  • Receives digital and HDTV channels
  • Multi-directional design pulls in signals from all directions
  • Easy installation, no assembly required
  • Suction fasteners and stand make for easy setup and placement

Dimensions (WxH):   13.31″ x 9.25″

Color:   Black

Warranty:   60-Day Money-Back Guarantee

FAQ'S

What is Clear TV?
A government mandate requires television broadcasters to convert from analog to digital broadcast. Now, only digital signals are available over the air in the United States and Canada. Clear TV is a digital antenna that receives over-the-air digital and HD signals for free. The signal is a better visual and audio quality than analog. Digital television enables broadcasters to offer multiple programming choices on a single channel (sub channels), greatly expanding viewer choices.

How many Clear TV channels can I receive over the air?
Reception will vary based on factors like geography and location of the broadcast signal; antenna, hills, buildings, and even tall trees can impact reception. It is recommended that you be within 25 miles of a broadcast antenna. Most households can receive these popular networks: PBS, NBC, CBS, ABC, FOX, ION, CW, Qubo – a children’s channel, 24-hour sports programming, a 24-hour classic movie channel, 24-hour news and weather, and popular Spanish-language channels: Azteca, Univision, Telemundo, TeleFutura, may also be available.

Will I receive Cable shows?
No, Clear TV channels do not include shows that are produced for cable only.

Will it fit all Televisions?
Clear TV will connect with televisions that have an Antenna IN or a Cable IN port on the back of the television. Most televisions sold after May 25, 2007, are required by law to have an ATSC (Digital) tuner built-in and will receive digital broadcasts. If your television was purchased earlier but has a menu option for scanning digital channels, then your television has a digital ATSC tuner. Check for the letters ‘ATSC’. If it does not say that it is equipped with an ATSC tuner, you will need to purchase a converter box in order to watch free Clear TV channels.

Do I need an amplifier?
The Clear TV connects directly to the TV. An optional accessory amplifier can be added. The amplifier will boost the signal strength.

Can I add an extension cable to my Clear TV?
Yes, if you would like to move your As Seen on TV Antenna to a different location you can purchase an extension cable and stand.

Are all broadcasts now in High Definition?
Not all digital signals are High Definition.

Is the picture better than cable?
All cable companies compress their HD signals; the result is a degraded signal that is usually inferior to Over the Air (OTA) broadcast. With the Clear TV, you will be able to watch free HDTV with a better picture than you would get with HD provided by your cable company.

What is signal compression?
Signal compression is a method of making video transmissions smaller. The quality of the signal is degraded in order to fit in more quantity. All cable companies compress their signals in order to make room for all of those extra channels.

Does Clear TV work with my DVR or TIVO??
Yes, the As Seen on TV Antenna is compatible with TiVo and other digital video recorders (DVR) so you can watch what you want when you want. Since Clear TV is an HD antenna and can receive an HD broadcast signal there is no need for an HD converter box.

Will the Clear TV channel numbers be the same?
With the digital system, the channel number that appears on your television screen and the actual channel number can be and often are different. Many stations have sub-channels (channel 2, channel 2.1, 2.2, 2.3, etc.). Keep in mind reception will vary in your area due to the geography and location of the broadcast antenna.

What if I can’t receive a signal with Clear TV?
Signal strength will vary based on certain variables, such as distance from the transmitter, hills, buildings, and even tall trees can impact reception. To check the exact distance from your residence to the nearest transmitters, and get an idea of what to expect in the way of reception, go to antennaweb.org and type in your address. It is recommended that you be within 25 miles of a broadcast antenna.

 

RESULTS MAY VARY, DEPENDING ON DISTANCE TO BROADCAST TOWERS AND INTERFERENCE (MOUNTAINS, TALL BUILDINGS, TREES, ETC.).

 

Clear TV provides the best digital HD antenna as seen on TV. Once your digital HD antenna is set up, you’ll be able to access many popular TV channels. With Clear TV, there are no contracts, no monthly fees, and no unexpected hikes in price. If you are not satisfied with the performance of your HD antenna, we don’t expect you to pay. We are committed to our customers and offer a 60-Day Money-Back Guarantee. Learn more about Clear TV features and how a digital antenna can benefit you.

PERFORMS BEST WITHIN A 25 MILE RADIUS FROM TRANSMITTING TOWER. PERFORMANCE MAY VARY. RECEIVES HIGH VHF/UHF, HD, AND SD CHANNELS. CHECK LOCAL LISTINGS FOR AVAILABLE PROGRAMMING. CLEAR TV CANNOT RECEIVE CABLE OR SATELLITE SERVICES. MAY REQUIRE TV/DEVICE WITH ATSC TUNER. TO FIND OUT WHAT STATIONS ARE IN YOUR AREA, VISIT WWW.ANTENNAWEB.ORG AND ALSO VISIT WWW.DTV.GOV WHICH GIVES YOU A RECEPTION MAP.

Guarantee

Clear TV is covered by a 60-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.

Return Policy:
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5164 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with:

  1. Your name
  2. Mailing address
  3. Phone number
  4. Email address
  5. Reason for the return
  6. Proof of purchase or order number
  7. Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package

Send the product to the following return address:
Clear TV 
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5164.

Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number:  973-287-5100