Copper Chef Bake & Crisp Product Image

Copper Chef Bake & Crisp Pan

What You'll Get

Bake & Roast Pan
Serving Tray
Adjustable Separator/Slicer
Crisper Mesh Tray
Recipe Book

Specifications

Color:   Copper

Features:

  • Cerami-Tech Non-Stick Coating
  • Even Heating
  • Easy Cleaning
  • Durable, Stain-Resistant Coating

Warranty:

  • Ceramic Coating 5-Year Guarantee
  • 60-Day Money-Back Guarantee

FAQ'S

How do I assemble the Copper Chef Bake & Crisp Pan?
Simply set the Easy-Lift Tray inside the Baking & Roasting Pan. Then insert the Adjustable Self-Slicing Separators into the Easy-Lift Tray. After use, the Handy Storage Lid fits on top for easy storage or to take on the go.

What are the dimensions?
The Baking & Roasting Pan measures 12.5” x 9” x 3”.

How do I use my Bake & Crisp Pan to turn my oven into an air fryer?
Use the bonus Crisper Basket when you want golden-fried meals with less fat and fewer calories. Simply set the Crisper Basket inside the Baking & Roasting Pan. Your food cooks inside of the Basket. You do not need to use the Easy-Lift Tray or Self-Slicing Separators.

How do I adjust the Self-Slicing Separators?
The Self-Slicing Separators are made of seven heat distribution panels for nine or eighteen perfect portions—it’s your choice! For eighteen portions, leave all seven panels in place. If you choose to make nine portions, simply remove three of the panels before inserting them into the Baking & Roasting Pan.

Do I need to use butter or oil?
The Bake & Crisp is the first of its kind designed with chef-grade Cerami-Tech Non-Stick coating. There’s no need to add any extra butter, grease, or oil. For added flavor, you may season the surface with natural oils such as olive, canola, or peanut oil.

What is the Copper Chef Bake & Crisp Pan made of?
The Bake & Crisp Pan is carbon steel with Copper Tech™ Non-Stick Coating.

Is the Bake & Crisp Pan oven-safe?
Yes. The Bake & Crisp is heat resistant up to 550°F.

Is the Bake & Crisp Pan portable?
Yes! The Handy Storage Lid makes the Bake & Crisp perfect for storage and worry-free traveling.

Do I need to turn my food while it’s cooking in the AirFrying Crisper Basket?
No! The AirFrying Crisper Basket allows heat to circulate and penetrate all 360° of your food at the same time. That means no burning and no need to turn or flip your food.

Can I cut food while it’s inside the Crisper Basket?
Do not attempt to cut food before you have removed it from the Crisper Basket. Always remove your meals from the Crisper Basket before cutting and slicing.

Is there a coating on the Bake & Crisp Pan that burns off at first use?
No. As with all cookware, remember to wash with nonabrasive soap before first use.

Is the Bake & Crisp Pan copper? Will the coating peel?
The Bake & Crisp Pan is made of aluminum with Cerami-Tech Non-Stick Coating that will not chip or peel.

How do I store my Bake & Crisp Pan?
To protect the surface of the Bake & Crisp Pan, we do not recommend stacking any of its components together with other cookware. Use a soft cloth to protect each piece if you are storing it with other cookware.

What kind of utensils should I use with my Bake & Crisp Pan?
We recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo.

How do I clean my Bake & Crisp Pan
We recommend you clean all components of the Bake & Crisp Pan by hand with water, mild soap or cleanser, and a soft, nonmetallic scrubber, sponge, or bristle brush. The Elevated Mesh Tray is dishwasher safe.

Do I need to polish my Bake & Crisp Pan like traditional copper cookware?
No. The Bake & Crisp Pan is coated with Cerami-Tech Non-Stick coating which will not oxidize or tarnish like traditional copper pans that need frequent polishing.

Are there any special safety precautions I should follow?
Always remember to use potholders when cooking as the Bake & Crisp Pan will get hot. Do not cook with the Lid. Allow the pan to cool before using the Lid for storage or travel.

Guarantee

The Copper Chef Black Diamond pan is covered by a 60-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the unit to us. In the event a replacement unit is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the unit with one of equal or greater value.

Return Policy
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5176 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with:

  1. Your name
  2. Mailing address
  3. Phone number
  4. Email address
  5. Reason for return
  6. Proof of purchase or order number
  7. Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.

Send the product to the following return address:
Copper Chef
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5176. Refund requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount.

Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number:  973-287-5100