What You'll Get
Color: Black & Copper
- Cerami-Tech Non-Stick Coating
- Even Heating
- Good for All Surfaces
- Easy Cleaning
- Durable, Stain-Resistant Coating
- Temperature-Resistant Coating up to 850° F on Stove Top Surface (Lid up to 350° F if included)
- Double-Riveted Stainless Steel Hollow Handle
- Oven Safe
- Ceramic Coating 5-Year Guarantee
- 60-Day Money-Back Guarantee
What is the size of the Copper Chef Black Diamond Pan?
Is there a coating on the Copper Chef Black Diamond Pan that burns off at first use?
No. As with all cookware, remember to wash with nonabrasive soap before first use.
Is the Copper Chef Black Diamond Pan actual copper? Will the coating peel?
The Copper Chef Black Diamond Pan is aluminum with copper-colored CeramiTech Diamond Non-Stick Coating that will not chip or peel.
What is the Copper Chef Black Diamond Pan made of?
The Copper Chef Black Diamond Pan is aluminum with CeramiTech Diamond Non-Stick Coating and a stainless steel induction plate. The nonstick coating is infused with thousands of real diamond crystals, creating faster heat conductivity with no hot spots.
How does the Copper Chef Black Diamond Pan compare to other pans with a ceramic coating?
The Copper Chef Black Diamond Pan’s ceramic coating is 33% harder and 66% more durable than regular ceramic-coated pans. The Pan heats up 30% faster than other pans with ceramic coating, the nonstick efficiency is 85% better than pans with standard ceramic coating, and the Pan is three times more durable than regular pans.
Can you cook on an open fire with the Copper Chef Black Diamond Pan?
Although the Pan can be used on an open fire, it is designed for kitchen use.
Do I need to use any butter or oil?
The Copper Chef Black Diamond Pan is the first of its kind designed with advanced CeramiTech Diamond Non-Stick Coating. There’s no need to add any extra butter, grease, or oil. For added
My meals cook much faster in the Copper Chef Black Diamond Pan than in ordinary pans. What’s the secret?
You may find you don’t need to cook with the same high temperatures ordinary pans require. That’s because the Copper Chef Black Diamond Pan has an innovative stainless steel induction plate built directly into the Pan. It distributes high heat quickly and evenly to the entire cooking surface.
Is the Copper Chef Black Diamond Pan lined with tin or steel?
No, the Copper Chef Black Diamond Pan is aluminum with a stainless steel induction plate on the bottom.
Do I need to polish the Copper Chef Black Diamond Pan like traditional copper pots and pans?
No, the Copper Chef Black Diamond Pan is coated with CeramiTech Diamond Non-Stick Coating, which will not oxidize or tarnish like traditional copper pans that need frequent polishing.
How do I clean my Copper Chef Black Diamond Pan?
We recommend you clean your Copper Chef Black Diamond Pan by hand with water, mild soap or cleanser, and a soft, nonmetallic scrubber, sponge, or bristle brush. Or, you may put it in the dishwasher.
Is the Copper Chef Black Diamond Pan oven-safe?
Yes, it is heat resistant up to 850° F.
Does the Copper Chef Black Diamond Pan contain PTFE or PFOA?
Absolutely not. The Copper Chef Black Diamond Pan is free of both PTFE & PFOA.
What kind of utensils should I use with the Copper Chef Black Diamond Pan?
To prevent scratching the coating, do not cut food on the Copper Chef cookware using sharp utensils, such as forks, knives, mashers, or whisks, that can deteriorate the cooking surface.
How do I store the Copper Chef Black Diamond Pan?
Copper Chef Black Diamond cookware can be stacked using the flat tempered glass lids. To stack the cookware, turn the pan’s lid over so that the lid’s handle is inside the pan. Another pan can be stacked on top of the lid. For best results, stack smaller pans on top of larger pans.
Are there any special safety precautions I should follow?
Always remember to use potholders, as the handle can get hot when on the stovetop and in the oven. If you received a lid, potholders should be used as well. When lifting the lid, divert your face and body from the pan as hot steam may escape.
The Copper Chef Black Diamond pan is covered by a 60-day money-back guarantee. In addition, We guarantee that the Copper Chef® nonstick ceramic coating will not peel, chip, or blister with normal consumer use for 5 years. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the unit to us. In the event a replacement unit is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the unit with one of equal or greater value.
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5176 or email firstname.lastname@example.org for any additional questions. Pack the product carefully and include in the package a note with:
- Your name
- Mailing address
- Phone number
- Email address
- Reason for return
- Proof of purchase or order number
- Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.
Send the product to the following return address:
500 Returns Road
Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5176. Refund requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount.
Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at email@example.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.
For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.
Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST
Contact Us: English and Spanish
Phone Number: 973-287-5176