Copper Chef Perfect Loaf Pan Product Image

Copper Chef Perfect Loaf Pan

FAQ'S

How do I assemble the Copper Chef Perfect Loaf Pan?
Simply set the Elevated Lift & Serve Insert inside the Baking Pan. This is where your food cooks. Easy-Lift Handles make the serving process effortless. After use, the Handy Storage Lid fits on top for easy storing or to take on the go.

What are the measurements of the Loaf Pan?
The Loaf Pan measures 9″ x 5″ x 3″.

Do I need to coat the Loaf Pan with butter, oil, or shortening?
The Loaf Pan is designed with chef-grade non-stick coating. There’s no need to add any extra butter, grease, or oil. For added flavor, you may season the cooking surface with natural oils.

How does the Loaf Pan reduce fat and calories in my meals?
The Elevated Lift & Serve Insert allows air to circulate around all 360° of your food. Fat and grease drain away while you get perfect, even cooking every time.

How does the Loaf Pan reduce cleanup?
Nothing sticks to the Loaf Pan’s premium non-stick coating. Not even burnt cheese! Your meatloaves, roasts, cakes & bread lift right out— effortlessly. This makes cleanup fast and easy. There’s no soaking or scrubbing required.

What is the Loaf Pan made of?
The Loaf Pan is carbon steel with Copper Tech™ Non-Stick Coating.

Is the Loaf Pan oven-safe?
Yes. The Loaf Pan is heat resistant up to 550°F.

What kind of utensils should I use with my Loaf Pan?
We recommend you use only nonmetallic utensils made of wood, plastic, silicone, or bamboo.

Is there a coating on the Loaf Pan that burns off at first use?
No. As with all cookware, remember to wash with nonabrasive soap before first use.

How do I clean my Loaf Pan?
We recommend you clean your Loaf Pan by hand with water, mild soap or cleanser, and a soft, nonmetallic scrubber, sponge, or bristle brush. Or, you may put it in the dishwasher.

Do I need to polish my Loaf Pan-like traditional copper cookware?
The Loaf Pan is coated with a premium non-stick coating. It will not oxidize or tarnish like traditional copper pans that need frequent polishing.

How do I store my Loaf Pan?
To protect the surface of the Loaf Pan, we do not recommend stacking other cookware inside of the Pan during storage. Use a soft cloth to protect the coating if you must store the Loaf Pan or any of its components with other cookware.

Are there any special safety precautions I should follow?
Both the Baking (Loaf) Pan and the Lift & Serve Insert will become hot in the oven. Always remember to use oven mitts or potholders when handling. Divert your eyes and body when removing meals with the Lift & Serve Insert as hot steam may result. Do not cook using the Handy Storage Lid.

Guarantee

The Copper Chef Perfect Loaf Pan is covered by a 60-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund. The non-stick coating is covered by a 5 year to not blister, peel, or chip with normal home use.

Return Policy:
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5176 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with:

  1. Your name
  2. Mailing address
  3. Phone number
  4. Email address
  5. Reason for the return
  6. Proof of purchase or order number
  7. Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package

Send the product to the following return address:
Copper Chef
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5176. Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number:  973-287-5176