- Machine Washable & Reusable
- Double-Layer Construction
- Breathable & Lightweight
- Adjustable Straps
- Copper Infused Fabric
Available at These Retailers:
Who can use this mask?
This face mask is recommended for use only by the general public.
What materials is this mask made of?
Copper-reinforced fabric (90% nylon, 10% spandex).
What if I am allergic to copper?
Do not buy or use this mask if you are allergic to copper.
What does the copper do? What does “copper technology” mean?
Copper is woven into the mask’s fibers, helping to reinforce the fabric for greater durability.
Do the masks come in different sizes?
One size fits most. The masks are flexible and generally fit almost everyone.
What can I do if the elastic is too tight?
If the ear loops seem too tight, try stretching them 2 or 3 times to loosen.
How tightly will the mask fit against my face?
The mask will fit snugly against your face and is comfortable enough to wear all day.
Can I clean this mask?
Machine wash hot, delicate cycle with like colors. DO NOT BLEACH. Lay flat to dry.
How often do I need to wash the mask?
Routine washing of face coverings is recommended.
When will my order ship?
To prioritize the highest level of safety for our community and employees, we have implemented additional protocols at our distribution centers that may result in some delays. Some orders may take longer than normal to process but we are shipping as fast as we can. Thank you for your patience during these uncertain times. Check your order status at www.customerstatus.com
Can I get rush shipping for an extra fee?
At this time, we are not able to offer rush shipping.
Copper Chef Masks are non-returnable and non-exchangeable. We are not able to accept returns on this type of product.
Return Policy on Damaged Items:
If you received a damaged package or item, please take a photo of the packaging or item and email it to firstname.lastname@example.org. Include:
- Your name
- Mailing address
- Phone number
- Email address
- Proof of purchase or order number
- Explanation of the issue
We will review your request and address it. Please provide this information within 30 days of delivery. If you do not provide it within 30 days, the sale shall be deemed final.
Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at email@example.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.
For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.
Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST
Contact Us: English and Spanish
Phone Number: 1-804-451-5000