Dream By Genie Product Image

Dream By Genie

FAQ'S

What makes the Dream by Genie Bra more comfortable than ordinary bras?
The Dream by Genie Bra is designed with extra-soft removable shoulder pads and breathable mesh cups in seamless, Everlasting Comfort Stretch Fabric. You get total luxurious comfort and the perfect, flexible fit all day long.

What is the fabric made of?
Everlasting Comfort Stretch Fabric is composed of 90% nylon and 10% spandex.

Is there any latex or silicone found in the Dream by Genie Bra?
No! The Dream by Genie Bra is both latex and silicone free.

Does the Dream by Genie Bra have underwire?
No! The Dream by Genie Bra is wire free and hook free for maximum comfort.

How can I customize my Dream by Genie Bra?
The Dream by Genie Bra is designed with pillow-soft adjustable support straps you can easily customize to your exact shape. Removable shoulder pads provide additional comfort while removable bra pads add even more shape, lift & coverage.

How does the Dream by Genie Bra keep me cool and dry?
The Dream by Genie Bra is designed with Insta-Cool Technology. Breathable, Everlasting Stretch Fabric and soft mesh cups allow fresh air in and help keep perspiration out so you stay dry all day long.

How does the Dream by Genie Bra give me more lift than ever before?
Dream by Genie Bra’s soft contour cups, ruched center, and knitted wide-support band conform to your shape to help lift, support, and separate. Pillow-Soft Stay-Put Straps are adjustable to the perfect amount of lift you choose. Simply tighten the straps for added lift and shape.

How does the Dream by Genie Bra make me look slimmer?
The Dream by Genie Bra is designed with 360° of SmoothSlim Technology. Front and Side Support Bands help support and lift to eliminate spillage and sleevage. The Full Back Control Panel helps smooth the appearance of back fat. You get the perfect amount of lift and support in total comfort.

How wide are the straps?
The adjustable shoulder straps measure .5” (13 mm) in width for sizes S–L and .6” (16 mm) in width for sizes XL–3X.

How wide is the support band?
The Support Band measures approximately 1.25” (31.75 mm) in width.

Can I wear a low neckline with my Dream by Genie Bra?
The Dream by Genie Bra is designed with an attractive lower neckline while still providing even more lift and support than ever before. You don’t have to worry about your bra showing with deep necklines or button-down shirts.

What are the sizes?
The Dream by Genie Bra is available in sizes S–3X.

Is the Dream by Genie Bra machine washable?
Yes! The Dream by Genie Bra is machine washable. We recommend washing on cold in the delicate cycle. Tumble dry low in a separate lingerie bag. We recommend you remove any bra and shoulder pads before washing. They can be hand washed and air dried.

Guarantee

Your order is covered by our 30-Day Money Back Guarantee which starts upon your receipt of your order. If for any reason you would like to replace or return your product within 30 days of purchase, call customer service at 1-973-287-5100 to receive a return merchandise authorization number (RMA) and request a label. We will email you a return label. With this RMA, you can return your items to the address provided below for a replacement or refund of purchase price, minus processing and handling. If you request a replacement, you will incur no additional processing and handling fees for the replacement product. If the product is not returned within the 30 day time period, billing for the original product and replacement product will occur.

If you would prefer to request your return merchandise authorization number by email, you can email us at info@tvcustomerinfo.com Provide your name, address, phone # and email address and reason for return. Subject : Dream By Genie- RMA label request

Pack your product carefully. Include a note inside the box with your name, address, phone number, email, reason for return and if you are requesting a refund or replacement. To avoid delay, place the note inside the box on top of the product/packaging

Return Address:
Dream By Genie
500 Returns Road
Wallingford, CT 06495

Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us to info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number:  973-287-5100