Emeril Lagasse AirFryer Ovens AirFryer Pro Product Image

Emeril Lagasse AirFryer Pro (6QT)

Model: RA-002S

What You'll Get

Drip Tray
Crisper Trays
Rotisserie Set
Stainless Skewers
Rotating Mesh Basket
Fetch Tool
Recipe Book

Specifications

Dimensions (WxDxH):   14.3″ x 12.7″ x 15″

Colors:   Black / Brushed Stainless Steel

Warranty:   90-Day Money-Back Guarantee

Capacity:    6 Quarts

Power:   1700 Watts

Temperature:   90° F–400° F

Display:   LED Touch Screen

Settings:   10 Cooking Presets

Available at These Retailers:

  • Bed Bath & Beyond US/CAN
  • TJ Maxx
  • Dr. Leonards
  • Blain Supply
  • Wayfair
  • Englewood Appliance
  • Zulily
  • Amazon

FAQS

Can I prepare foods other than fried dishes with my Emeril Lagasse AirFryer Pro?
You can prepare a variety of dishes, including steaks, chops, burgers, and baked goods. See the Emeril Lagasse AirFryer Pro Recipe Guide.

Is the Emeril Lagasse AirFryer Pro good for making or reheating soups and sauces?
Never cook or reheat liquids in the Emeril Lagasse AirFryer Pro.

Is it possible to shut off the Unit at any time?
Press the Power Button once to shut off the Unit.

What do I do if the Unit shuts off while cooking?
As a safety feature, the Emeril Lagasse AirFryer Pro has an Auto Shut-Off device that prevents damage from overheating. If the Unit shuts off while cooking, allow the Unit to cool down. Then, remove the Power Cable from the outlet. Once the Unit is cool, plug the Power Cable back into the outlet. Restart the cooking process by pressing the Power Button. Always ensure that there are no other appliances using the outlet that is being used by the Emeril Lagasse AirFryer Pro.

Does the Unit need time to heat up?
If you are cooking from a cold start, add 3 minutes to the cooking time.

Can I check the food during the cooking process?
You can open the door at any time to check food, rotate the Crisper Trays, or flip food if needed to ensure even cooking. Opening the door pauses the cooking cycle. Closing the door resumes the cooking cycle.

Is the Emeril Lagasse AirFryer Pro dishwasher safe?
Only the accessories are dishwasher safe. The Unit itself, which contains the heating coil and electronics, should never be submerged in liquid of any kind or cleaned with anything more than a warm, moist cloth or nonabrasive sponge with a small amount of mild detergent.

What happens if the Unit still does not work after I have tried all the troubleshooting suggestions?
Never attempt a home repair. Contact the retailer or customer service and follow the procedures set forth by the guarantee. Failure to do so could render your guarantee null and void.

Guarantee

If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for return shipping costs. Pack the product carefully and include in the package a note with:

  1. Your name
  2. Mailing address
  3. Phone number
  4. Email address
  5. Reason for return
  6. Proof of purchase or order number
  7. Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.

If you have additional questions or you have questions about using the unit, email us at info@tvcustomerinfo.com.  Provide your name, address, phone #, order number,  email address, and question. Or call customer service at 1-973-287-5129.

Emeril Lagasse AirFryer Pro
500 Returns Road
Wallingford, CT 06495

Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us to info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number:  973-287-5129