What You'll Get
Inner Pot
Inner Lid
Steamer Tray
Ladle
Measuring Cup
Condensation Collector
Power Cord
Emeril Lagasse Recipe Book
Specifications
Dimensions (WxDxH): 13.3″ x 12.3″ x 13″
Colors: Brushed Stainless Steel
Warranty: 90-Day Money-Back Guarantee
Capacity: 8 Quarts
Power: 1300 Watts
Display: LED Digital Touchscreen
Settings: 7 Cooking Presets
Available at These Retailers:
- Walmart
- Sam’s Club
Manuals
FAQS
What is the capacity of the Pressure Cooker Plus?
8-quart units are available. The Pressure Cooker Plus comes in 8 quarts.
Can I adjust the cooking time on the unit?
Yes, there is a Time Adjust button. On the Pressure Cooker Plus, the time is automatically adjusted by the preset buttons. You can also change the time using the Time Adjustment button.
Can I adjust the pressure?
No, you cannot adjust the pressure on this unit.
Can I sauté or brown food in these units?
Yes, press the Saute button with the lid off before pressurizing. The Pressure Cooker Plus has a Saute button for sautéing.
Can these units slow cook?
Yes, these units have a Slow Cook feature. The pressure lid is not used when slow cooking.
Can I cook rice?
Yes, The Pressure Cooker Plus has a Rice feature with programmed pressure for cooking rice. The Pressure Cooker Plus has a Rice setting with 3 sub-settings for White Rice, Brown Rice, and Wild Rice. These individual sub-settings are program specify for each rice with time and pressure.
Can the Pressure Cooker Plus be used for canning?
Yes, the units reach 80-kPa/11.6 psi, which is the required pressure for canning.
What size canning jars can I use in my Pressure Cooker Plus?
The Pressure Cooker Plus is designed to accommodate pint-size (16 oz.) jars or smaller. Quart-size (32 oz.) jars will not fit inside the Pressure Cooker Plus.
Can you put frozen foods in the units without defrosting them?
Yes, just remember to add an extra ten minutes for frozen food.
How will I know when the pressure cooker has pressurized?
Once pressure is built, the zeroes on the display will stop rotating and will begin counting down the cooking time.
Will my meal remain hot after the cooking time has elapsed?
Yes, the unit will automatically switch to the Keep Warm function after the set time has elapsed.
When can I remove the Lid from the Pressure Cooker?
When all pressure is released, the lid may be removed. The Pressure Release Valve should always be used to release pressure before attempting to open the lid. If the lid has ANY resistance to opening, this indicates that the cooker is still pressurized – do not force the lid open. Press the pressure release again and you may need to allow the unit to sit while pressure naturally releases.
Guarantee
The Emeril Lagasse Pressure Cooker Plus is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.
Return Policy:
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5132 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with:
- Your name
- Mailing address
- Phone number
- Email address
- Reason for the return
- Proof of purchase or order number
- Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package
Send the product to the following return address:
Emeril Lagasse Pressure Cooker Plus
Tristar Products
500 Returns Road
Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5132. Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.
Customer Care
Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.
For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.
Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST
Contact Us: English and Spanish
Phone Number: 973-287-5132