Power Pressure Cooker XL (10QT)
What You'll Get
Canning Recipe Book
Colors: Stainless Steel
Warranty: 60-Day Money-Back Guarantee
Capacity: 8 Quarts
Power: 1300 Watts
- Working Pressure: 0-80 kPa
- Safety Working Pressure: 80-90kPa
Settings: 7 Cooking Presets
What is the capacity of the Power Pressure Cooker XL?
Can I adjust the cooking time on them?
Yes, there is a Time Adjust button. You can manually adjust the pressure on the Power Cooker. On the PPC-XL the pressure is automatically adjusted by the preset buttons.
Can I adjust the pressure?
Yes, there is a Pressure Adjust button with a range from 10-80 kPa.
Can I sauté or brown food in these units?
Yes, press the Brown button with the lid off before pressurizing. The Power Cooker PRO has a brown button for sautéing. On the Power Pressure Cooker XL press any preset buttons with the lid off to sauté.
Can these units slow cook?
Yes, these units have a Slow Cook feature with low pressure.
Can I cook rice?
Yes, The Power Cooker Pro has a Rice feature with programmed pressure for cooking rice. The Power Pressure Cooker XL has a Rice setting with 3 sub-settings for White Rice, Brown Rice, and Wild Rice. These individual sub-settings are program specify for each rice with time and pressure.
Are the Power Cookers able to be used for Canning?
Yes, the units reach 80-kPa/11.6 psi, which is the required pressure for canning.
What size canning jars can I use in my Power Pressure Cooker XL?
The Power Pressure Cooker XL is designed to accommodate pint-size (16 oz.) jars or smaller. Quart-size (32 oz.) jars will not fit inside the Power Pressure Cooker XL.
Can you put frozen foods in the units without defrosting them?
Yes, just remember to add an extra ten minutes for frozen food.
How will I know when the pressure cooker has pressurized?
Once pressure is built, the zeroes will stop rotating and begin counting down the cooking time.
Will my meal remain hot after the cooking time has elapsed?
Yes, the unit will automatically switch to the Keep Warm function after the set time has elapsed
When is it safe to remove the Lid from the Pressure Cooker?
When all pressure is released, the lid may be removed. If the unit is difficult to open, this indicates that the cooker is still pressurized – do not force it open.
How do I redeem my grocery coupons?
1. Go to redeemspot.com.
2. Complete the PIN# Request Form using the order number from your Power Pressure Cooker XL invoice or email confirmation. Click Submit.
3. Upon verification, you’ll receive your PIN# via email within 24 hours.
4. Visit groceryrewardprogram.com and enter your PIN# for complete access to the reward portal.
5. Take advantage of the $100 in grocery coupons and other cool benefits that come with the service.
If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $24.99 to cover return postage and handling to the following address: Tristar Products Inc., P.O. Box 3007, Wallingford, CT 06492
How do I go about returning my Power Pressure Cooker XL?
If you’re not 100% satisfied, for any reason, contact a Customer Service Representative at 1-973-287-5159 for a return authorization.
The Power Pressure Cooker XL is covered by a 60-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5169 or email email@example.com for any additional questions. Pack the product carefully and include in the package a note with:
- Your name
- Mailing address
- Phone number
- Email address
- Reason for the return
- Proof of purchase or order number
- Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package
Send the product to the following return address:
Power Pressure Cooker XL
500 Returns Road
Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5169.
Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.
Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us to firstname.lastname@example.org and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.
For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.
Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST
Contact Us: English and Spanish
Phone Number: 973-287-5169