Power Legs Product Image

PowerLegs by PowerFit

Model: PL-1911

What You'll Get

Massage & Exercise Plan
PowerFit Power Legs Remote Control Product Image
Power Cord

How-To Videos

FAQ'S

How often should PowerLegs be used?
The recommended routine is 10 minutes a day, 3 times each week – a total of 30 minutes per week. Review the instruction manual for more options.

Are there programs available for massaging?
Yes, the unit has options for vibration and massaging.

What is the length of the power cord?
The power cord length is 59 inches.

Can I use the PowerLegs while pregnant?
Using Power Legs during pregnancy is not recommended.

Can I use PowerLegs after a recent surgery?
If you have any known health concerns or have recently had surgery, It is recommended that you consult your doctor or physician before using PowerLegs.

Can I use an extension cord?
No, you should not use an extension cord with the unit.

The remote is not working. What should I do?

  1. Check the batteries: The remote requires two AAA batteries. First, check to see that you put batteries in the unit and that they are inserted correctly. If two AAA batteries have been inserted into the unit correctly and the remote is still not working, the batteries you are using may not be charged enough. Try inserting a new, preferably unused set of AAA batteries.
  2.  Check the display: When you clicked the power button, did the display in the upper left corner of the unit light up? If you are unsure, press the “M” button on the remote and you should see “H0” on the display. If you see “H0” on the display, then you can begin trying to use a preset or a custom setting. The “P” button allows you to use the presets P1, P2, P3, automatic and manual modes. The “M” button allows you to customize the speed while oscillation and massage run continuously. All users are advised to read the instruction booklet and become familiar with the settings and how each one works.

I chose the 30-Day Trial Offer. When will I be billed?
You will be billed 30 days after the date of shipment. The 30-day trial period begins when your item is shipped.

Can the remote control affect my TV?
Yes, the PowerLegs remote control may cause channels to change on your TV or stereo. Take care not to point the remote at your TV cable control box or stereo.

Guarantee

Your order is covered by our 60-Day Money Back Guarantee which starts upon the receipt of your order. If for any reason you would like to replace or return your product within 60 days of purchase, your order number can be used as your return merchandise authorization number (RMA ). With this RMA, you can return your items to the address provided below for a replacement and incur no additional processing and handling fees for the replacement unit or refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product.

If you have additional questions, You can email us at info@tvcustomerinfo.com Provide your name, address, phone #, order number and email address and question or call customer service at 1-973-287-5100 and request an RMA.

Return Address:
PowerLegs by PowerFit
500 Returns Road
Wallingford, CT 06495

Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us to info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number: 973-287-5172