What You'll Get
Reversible Grill/Griddle Plate
Temperature Control Dial
Griddle Recipe Book
Colors: Brushed Stainless Steel
Warranty: 60-Day Money-Back Guarantee
Power: 1500 Watts
What is the time frame for the Money-Back Guarantee?
The PowerXL Indoor Grill is covered by a 90-Day Money-Back Guarantee. Some instruction manuals may state we offer a 60-Day Money-Back Guarantee, but this is incorrect. We apologize for the misprint.
What can I use the PowerXL Indoor Grill & Griddle for?
Grill steaks, ribs, fish, veggies & so much more on the grill plate with flavorful char-grill marks. Use the griddle plate for perfect pancakes, crepes, eggs, and paninis.
Is this a reversible grill/griddle?
Yes! You get both an indoor grill and a griddle in one easy-to-use compact countertop design. Simply flip the grill plate over to use the multi-purpose griddle surface.
Are the cooking surfaces nonstick?
Yes, both the grill and griddle plates are coated with advanced nonstick coating.
How do you recommend I was the components?
Wash the grill/griddle plate, drip tray, and base with a soft sponge and warm, soapy water. Do not use a steel wool pad or other abrasive cleaning tool as this can damage the nonstick surface of the grill/griddle plate. These components can also be cleaned in the dishwasher.
When should I preheat the PowerXL Indoor Grill & Griddle?
Always preheat the PowerXL Indoor Grill & Griddle before use.
Do you have any tips for use?
After cooking, always let the PowerXL Indoor Grill & Griddle cool for approximately 30 minutes before handling, cleaning, or storing.
Your order is covered by our 60-Day Money-Back Guarantee which starts upon the receipt of your order. If for any reason you would like to replace or return your product within 60 days of purchase, your order number can be used as your return merchandise authorization number (RMA ). With this RMA, you can return your items to the address provided below for a replacement and incur no additional processing and handling fees for the replacement unit or refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product.
If you have additional questions, You can email us at email@example.com Provide your name, address, phone #, order number, and email address and question or call customer service at 1-973-287-5100 and request an RMA.
PowerXL Indoor Grill
500 Returns Road
Wallingford, CT 06495
Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us to firstname.lastname@example.org and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.
For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.
Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST
Contact Us: English and Spanish
Phone Number: 973-287-5100