What You'll Get
Dimensions (WxDxH): 12.8” x 15.9”x 15.7”
Warranty: 90-Day Money-Back Guarantee
Capacity: 7 Quarts
Power: 1700 Watts
Temperature: 180° F – 400° F (82º C – 204º C)
Display: Digital Touch Panel
Settings: 9 Cooking Presets
How does the PowerXL Steamer Air Fryer help me eat healthier?
The PowerXL Steamer Air Fryer makes lower-calorie alternatives to your favorite foods by using air, not oil, to crisp and brown. Food air fried in the Air Fryer Steamer has up to 70% fewer calories from fat vs. deep-fried food.
Can I program my own cooking time and temperature settings?
You may manually program the cooking time and temperature based on the type of food you are cooking or personal preference, or use one of the 27 one-touch pre-set functions.
What kinds of foods can I cook in the PowerXL Steamer Air Fryer?
The Steamer Air Fryer has 27 cooking pre-set functions that help you cook a variety of foods. You can air fry chicken; steam bagels, pretzels, and veggies; make fall-off-the-bone ribs, and much more. The steam function locks in flavor, while the air fry function crisps the outside of your food.
What is the wattage?
What is the capacity?
Where can I find recipes for the PowerXL Steamer Air Fryer?
The PowerXL Steamer Air Fryer comes with a recipe book that includes color photos and easy-to-follow instructions that will help you make the most out of your appliance.
Should I place the unit on the stovetop?
Do not place your appliance on a cooktop, even if the cooktop is cool, because you could accidentally turn the cooktop on, causing a fire, damaging the appliance, your cooktop, and your home.
Before using your new appliance on any countertop surface, check with your countertop manufacturer or installer for recommendations about using appliances on your surfaces. Some manufacturers and installers may recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. Your manufacturer or installer may recommend that hot pans, pots, or electrical appliances should not be used directly on top of the countertop. If you are unsure, place a trivet or hot pad under the appliance before using it.
Do I need to take any steps between steaming and air frying food, like removing the water?
Yes, we recommend removing the liquid from below the fry tray. During the steaming process water from steaming and drips can accumulate under the fry tray. Removing the liquid from below the fry tray will decrease the moisture inside the unit and make it easier to achieve a crispy product.
How do I remove water from the unit and/or water tank?
After removing, washing, and rinsing the water tank, excess water can be removed by rolling a paper towel up and inserting it into the tank opening. Allow the paper towel to stick out of the opening and allow the tank to dry for a day. The paper towel should absorb any excess water.
After the unit has cooled, remove excess water from the drip tray and from the condensation collector. To remove water from the unit, you can use a turkey baster, or you can carefully tip the unit over and dump out the water. A paper towel can be inserted into the opening to absorb any additional liquid remaining.
Why will the unit not turn on?
You must press the Start button to begin the cooking cycle. After you have entered the time, temperature, and/or cooking preset, you must press Start.
Why is the control panel not working?
The fry basket must be inserted into the unit to activate the control panel.
Can the basket be removed during the steam cooking cycle?
We do not recommend opening the basket during the steam cycle. Opening the basket will allow the steam and heat to escape and will delay the cooking time.
The unit must be operated in an area with proper ventilation.
The unit produces steam and heat. Allow at least 5 inches of space around the unit. Take care not to operate the unit around cupboards, walls, or anything that may be susceptible to steam or heat damage. Make sure there is adequate space between the unit and solid surfaces (cabinets, walls, curtains). Steam will come out and water damage could occur.
The PowerXL Steamer Air Fryer is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5129 or email firstname.lastname@example.org for any additional questions. Pack the product carefully and include in the package a note with:
- Your name
- Mailing address
- Phone number
- Email address
- Reason for the return
- Proof of purchase or order number
- Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package
Send the product to the following return address:
PowerXL Steamer Air Fryer
500 Returns Road
Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5129. Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable
Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at email@example.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.
For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.
Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST
Contact Us: English and Spanish
Phone Number: 973-287-5129