PowerXL Stuffed Wafflizer Product Image

PowerXL Stuffed Wafflizer (5″)

Model: ESWM02

What You'll Get

Specifications

Dimensions (WxDxH):   6.5” x 10.6″ x 4.7”

Colors:   Black, Slate, Cinnamon

Warranty:   90-Day Money-Back Guarantee

Cooking Surface:   5″ Diameter

Power:   700 Watts

Temperature:   320° F – 392° F (160° C – 200° C)

Available at These Retailers:

  • Walgreens
  • Target
  • Kohl’s
  • BJ’s
  • Macy’s

How-To Videos

FAQS

Does the appliance need time to heat up?
Yes. The appliance will preheat automatically when plugged into an electrical outlet. The green Indicator Light illuminates when preheating is finished and cooking can begin.

How hot does this appliance get?
The temperature range is 302° F–374° F (150° C–190° C).

How will I know when cooking is complete?
Check your food after 5–7 minutes.

How much waffle batter do I need?
The 5-inch appliance can hold approximately 1 cup of batter for an unstuffed waffle. The 7-inch appliance can hold approximately 1 ½ cups of batter for an unstuffed waffle. Stuffed waffles use less batter. The batter should only fill to about three-quarters of the way to the top of the inside of the appliance. Expect the batter to expand during the cooking process.

Can I make a waffle with no filling?
Yes. You will need approximately 1 cup of batter for the 5-inch appliance or 1 ½ cups of batter for the 7-inch appliance. Quantities of batter may vary depending on your recipe and the batter used. Stuffed waffles will use less batter. Never fill the interior of the appliance above three-quarters capacity. Refer to the recipe guide for examples of the amounts of batter used with different fillings.

Why did batter leak out of the sides during the cooking cycle?
Too much batter was added.

Why are there gaps in my waffle or why is my filling not covered?
Not enough batter was added before or after adding the filling.

Why is the waffle not crispy?
You can leave your waffle in the appliance longer to cook it more, making it crispier.

Can I use gluten-free or keto waffle batter in this appliance?
Yes. Gluten-free flour can be used to make batters to use in the appliance. Follow your recipe.

Can I use puréed fruit like applesauce in place of oil in the batter recipes?
Yes, waffles can be made successfully using puréed fruit as a substitute for oil.

When I lift the baked waffle, the waffle separates and only the top half of the waffle comes out. What I am doing wrong?
The waffle may have too much filling, the filling might not be centered, the waffle has not been baked long enough, or not enough batter has been used. Make sure the filling is centered so that the edges of the waffle can seal when it cooks. Bake the waffle for another 30 seconds to 1 minute to allow the waffle to cook through.

How do I stop operation/cool the appliance?
You must unplug the appliance to stop the heating process and allow at least 30 minutes
to cool.

What happens if the appliance still does not work after I have tried all the troubleshooting suggestions?
Never attempt home repair. Contact Customer Service and follow the procedures set forth by the manual. Failure to do so could render your guarantee null and void.

What do the red & green  light tell me?
The red light  on the front of the unit will illuminate and stay illuminated  while the unit is plugged in. The green light will illuminate once the unit is heated and will cycle throughout the cooking process.

Guarantee

The PowerXL Stuffed Wafflizer is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.

Return Policy:
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5106 or email info@tvcustomerinfo.com for any additional questions. Pack the product carefully and include in the package a note with:

  1. Your name
  2. Mailing address
  3. Phone number
  4. Email address
  5. Reason for the return
  6. Proof of purchase or order number
  7. Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package

Send the product to the following return address:
PowerXL Stuffed Wafflizer
Tristar Products
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5106.

Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number:  973-287-5106