ShaqPot Pressure Cooker (8QT)
What You'll Get
Float Valve Pin
Dimensions (WxDxH): 13.9 x 14.1 x 14
Colors: Purple, Red, Black
Warranty: 90-Day Money-Back Guarantee
Capacity: 8 Quarts
Power: 1300 Watts
- Working Pressure: 0-80 kPa
- Safety Working Pressure: 80-90kPa
Display: LED Touch Screen
Settings: 8 Cooking Presets
Available at These Retailers:
- Shop HQ
What materials is the appliance made from?
This appliance has a stainless steel housing and Inner Pot.
How do you assemble/disassemble the appliance?
This appliance comes fully assembled with Float Valve, Pressure Release Valve, and Inner Lid. Attach Condensation Collector before operation (see PREPARING FOR USE, p. 14).
What is the default time?
Each cooking mode has a default time that appears as soon as you select the desired program button. Before the timer on the LCD Display begins counting down, the appliance must first reach the proper pressure and/or temperature for that mode.
How long does it take for the appliance to reach full pressure and for the cook time clock to start a countdown?
When the appliance reaches the desired cooking pressure, the LCD Display will change color from orange to red and the cooking time will begin counting down. The time required to reach the desired pressure setting depends on the volume, concentration, and ratios of solid to liquid in the appliance – generally 5–40 mins.
Can you change the cook time from the default setting?
Yes! You can change the cook time two ways. Select LOW, MED, or HIGH. These are preprogrammed settings that will give a predetermined time. Alternatively, select the Time Button to adjust the cooking time to suit your needs.
Can you leave the appliance on while not at home?
The appliance has a delayed start function, but leaving the appliance on while not at home is not recommended.
Can you put frozen foods in the appliance without defrosting?
Yes! Remember to add an average of 10 extra mins. to the cooking time when cooking frozen meals.
Can I cook with oil in the pressure cooker?
No! Do not attempt to pressure fry in the appliance. The appliance does not have safety measures to prevent oil fumes and fire. Pressurized oil fumes are very dangerous and can cause an explosion.
How do I turn off the appliance?
Press the Cancel Button on the Control Panel and unplug the Power Cord from the wall outlet and the appliance Base.
Will the appliance work with 220 voltage or convertor?
“The appliance will not work with 220 volt power supply and should not be used with a converter. Using with a converter could damage the appliance, the converter, and the outlet. Using a converter will invalidate the guarantee and any protection plan policy.”
The ShaqPot is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.
Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5113 or email email@example.com for any additional questions. Pack the product carefully and include in the package a note with:
- Your name
- Mailing address
- Phone number
- Email address
- Reason for the return
- Proof of purchase or order number
- Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package
Send the product to the following return address:
500 Returns Road
Wallingford, CT 06495
If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5113. Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.
Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at firstname.lastname@example.org and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.
For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.
Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST
Contact Us: English and Spanish
Phone Number: 973-287-5113