Shred Emulsifier

FAQ'S

Can the unit stir a recipe without emulsifying further?
Yes, the Emulsifier defaults to Speed 2, select Speed 1 for stirring.

Can you stop any Function in progress without cancelling the setting?
Yes, use the Pause button.

Why do certain preset buttons start and stop?
Many preset buttons are programed to run for a set time, pause for food to settle, and start up again.

What is the Pitcher made out of?
Eastman Tritan BPA Free Plastic.

Is it normal for the Emulsifier to stop when I have chosen a pre-set setting?
Yes, the Emulsifier was programmed to stop at the end of its pre-set cycle.

How many speeds does the Emulsifier have?
10 speeds, 2-9 plus Stir and High.

What are the dimensions of the unit?
19.5″ H x 9.25″ W x 10.25″ D (assembled)

How is the unit able to make soups?
The centrifugal force of the spinning blade causes friction, which heats up the contents.

How many ounces does the pitcher hold?
70 ounces /2 quarts (2000ml).

Why is steam coming from the lid?
There is a Safety Valve release built into the Lid. This allows steam and pressure to release from the unit when soups are being made. The Cap allows steam and pressure to release from the sides when hot liquids are being processed.

Why will the machine not turn on?
If not properly assembled, or if the Pitcher is not engaged to the Weighted Safety Switch, the Shred Emulsifier will not power on.

Why has the motor shut off while using?
The Emulsifier has a built-in safety feature that will shut down the machine to prevent overheating. Allow the machine to cool down for 30 minutes. The machine will then power back on.

What is the horsepower of the unit?
Almost 2 horsepower.

What is the wattage?
1500 watts.

Is it normal for my machine to be loud?
Yes. This is because of the powerful motor.

Can I make flour in the unit?
Yes, you can.

Is the unit dishwasher safe?
The Base is not dishwasher safe. We recommend washing the Pitcher, Lid and Cap by hand. Fill the Pitcher with warm soapy water. Attach the Pitcher to the Base. Then secure Lid and Cap in place. Press the Power button. Increase the speed to 8. Then press the Emulsify button. Allow it to run for about 1 minute. Rinse and dry thoroughly.

Is it normal for the motor to have a slight burning smell?
Yes, it is normal for the unit to have a factory smell. After a few uses the smell will dissipate.

Why is there smoke coming from my unit?
The motor was dipped in an anti-corrosive solution so this may cause the unit to smoke lightly for the first couple of uses. But if there is a large amount of smoke then the unit is defective. In that case, please refer to the return policy.

Can anything other than the Tamper be used in the machine?
No. The Tamper is specially designed to stop 1 inch above the Blade. We do not recommend anything other than the Tamper provided be used.

What is the difference between the Emulsifier and other blenders on the market?
The Shred Emulsifier is not a blender. It’s an Emulsifier! This unit is designed to do 31 kitchen jobs in one. The Shred Emulsifier will make everything from hot soups to cold ice cream at the press of a button.
1. Pulverize fruit
2. Liquefy vegetables
3. Make frozen treats
4. Simmer soup
5. Blend smoothies
6. Grind nut butters
7. Emulsify salad dressings
8. Melt chocolate fondue
9. Purée baby food
10. Grate cheese
11. Whip cream
12. Fold batter
13. Mince herbs
14. Mix cocktails
15. Beat sauces
16. Crush ice
17. Shred cooked meat
18. Mash potatoes
19. Cream butters
20. Chop vegetables
21. Emulsify whole produce
22. Dice onions
23. Aerate egg whites
24. Juice
25. Powder sugar
26. Knead dough
27. Make yogurt
28. Make soy milk
29. Create coffee drinks
30. Grind grains
31. Make cold sorbets

What 20 different kitchen appliances can the Shred Emulsifier do the job of?
1. Pulverize fruit
2. Liquefy vegetables
3. Make frozen treats
4. Simmer soup
5. Blend smoothies
6. Grind nut butters
7. Emulsify salad dressings
8. Melt chocolate fondue
9. Purée baby food
10. Grate cheese
11. Whip cream
12. Fold batter
13. Mince herbs
14. Mix cocktails
15. Beat sauces
16. Crush ice
17. Shred cooked meat
18. Mash potatoes
19. Cream butters
20. Chop vegetables

Customer Care

Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us to info@tvcustomerinfo.com and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.

For your convenience, you can check order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number:  973-287-5149