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Does Smart Touch kill SARS-CoV-2 that causes COVID-19?
Yes; SmartTouch is on the EPA/CDC “N” List of products that kill the SARS-CoV-2 virus. SmartTouch kills similar viruses and therefore can be used against SARS-CoV-
Can I spray fruit/vegetables with Smart Touch?
Do not apply Smart Touch directly onto food. Follow CDC guidelines for cleaning fruits and vegetables:
Clean fruits and vegetables before eating, cutting, or cooking, unless the package says the contents have been washed. Wash or scrub fruits and vegetables by under running water—even if you do not plan to eat the peel. Germs on the peeling or skin can get inside fruits and vegetables when you cut them. Cutaway any damaged or bruised areas before preparing or eating. Dry fruit or vegetables with a clean paper towel.
If I don’t use Smart Shield, do I need to repeat using Smart Touch often?
Smart Touch is designed to kill microbes such as bacteria and viruses. However, Smart Touch does not act to prevent microbes from attaching to a surface. That’s where Smart Shield comes in. Apply Smart Shield after applying Smart Touch for 30-day surface protection against microbes. SmartShield will resist regular surface cleaning and will protect the surface for 30 days.
Does Smart Touch remove odors?
Yes, SmartTouch destroys odors on surfaces. Most odors are caused by bacteria and spraying SmartTouch kills 99.9% of bacteria, which can cause odors. It also helps to eliminate urine odors as well. It is always good to test SmartTouch on a hidden area for colorfastness.
Does Smart Touch kill mold and mildew?
Smart Touch kills and prevents mold spores with amazing residual effectiveness. Smart Touch is safe to use on hard and porous surfaces and also on fabrics. It is always good to test SmartTouch on a hidden area for colorfastness.
SmartShield: (Click for SDS, Safety Data Sheet, information)
How many times can I wash fabric before Smart Shield washes off?
Smart Shield is designed to withstand multiple washings and will help prevent the growth of microbes on most any material, from a bandana to a N95 mask. SmartShield also helps fabrics resist the development of microbial odors, stains, and discoloration due to bacteria, mold, mildew, and algae.
What is Smart Shield?
SmartShield is ready to use water based antimicrobial surface protectant. After being applied to virtually any surface, it provides persistent protection from microbes for 30 days. SmartShield provides long-lasting, antimicrobial protection on all hard porous, and non-porous surfaces, both inside and outside.
How does Smart Shield work?
Smart Shield is composed of spike-like, positively-charged molecules that covalently bond to surfaces; the spike-like molecular structure pierces the cell walls of various microbes resulting in their elimination.
Do I need to wear gloves to use Smart Shield?
No, you do not need to wear gloves when using Smart Shield. Smart Shield is a non-irritating formula with a pH balance of 8.5.
Does Smart Shield prevent mold and mildew?
Yes. Just one application of Smart Shield inhibits mold, mildew, fungus, and algae growth on all surfaces.
Should I be concerned about having an allergy to either product?
No; based on the HMIS (Hazardous Material Information System) both Smart Touch and Smart Shield have a zero rating (safest) for Health, Flammability, Reactivity and PPE (personal protection equipment)
Can I use Smart Touch and Smart Shield on washable fabric masks, disposable masks, or N95 masks?
You can spray any material with Smart Touch, which will kill any existing microbes that might be on the material. Spray material with Smart Shield to provide extended protection. Remember that once you spray a fabric with Smart Shield— natural or synthetic— it will remain on the material for multiple washings.
On a new fiber mask, you only need to spray it with Smart Shield. Spray the exterior and interior until damp and allow to dry.
NOTE: By spraying masks or fabrics it will not increase the “N” rating of the material.
If I spray a mask with Smart Touch or Smart Shield can I reuse it?
Yes. If the mask has been used, spray with Smart Touch first to kill anything that might be residing on the material before allowing it to dry. Then spray with Smart Shield. The mask can now be reused. Do not wear the mask until it is dry.
Are the products EPA registered?
Yes. Both SmartTouch and SmartShield are EPA registered. The EPA registration numbers are:
Is Smart Touch and Smart Shield Safe?
Both Smart Touch and Smart Shield are water-based and colorless. Both products work in a dry state and will not transfer onto other items it comes in contact with so there is no reasonable risk of cross-contamination.
How do I use the spray bottles?
Just spray on as you would with other spray bottles and follow the directions on the bottle. The solution is invisible and easy to apply. It should dry in about 3-4 minutes.
Where can I use the Smart Touch and Smart Shield?
Both products can be used in a variety of places, including:
• Sheets, mattresses, cars, handrails toilets, light switches, hard surfaces in the house. High-touch areas such as light switches, doorknobs, phones, computer keyboards, remote controls, car interior (steering wheel, knobs, switches).
• Non-corrosive formula is safe to use on treated articles like carpeting, fabrics, natural stones, plastics.
• When using in bathrooms and showers, clean regularly first and then allow to dry. Then spray the surfaces you want to protect with the Smart 2-Step System.
• The Smart 2-Step System can protect against mold and mildew in your bathroom for many months. Re-apply when signs of mold return.
Does either product require special shipping?
No special shipping and handling instructions are needed.
Can either product stain my fabric?
It is always wise to test for staining and colorfastness of fabrics and carpets by treating and drying a small, concentrated area prior to application. Smart Touch and Smart Shield can be used anywhere you would apply water. Treated leathers will not stain but some leathers will stain even if water comes in contact with them. Car seats are typically treated and should not stain. Check for water staining first and do a small patch test if you are concerned.
How long does the treatment last?
Smart Touch is a daily cleaner and disinfectant. Like regular household cleaning products, how long it lasts depends on how often it is used. Smart Shield will last longer; once you spray SmartShield on a doorknob, switch, phone, counter, appliance, or remote control, you won’t need to reapply for a month.
Are Smart Touch and Smart Shield safe for wood floors?
Yes, both are safe for woods floors
Are both Smart Touch and Smart Shield safe for all countertop types?
Yes, both products are safe for all countertops. If water stains the countertop, treat these products as you would water and wipe after a few minutes.
NOTE: Both SmartTouch (D2 cleaner/sanitizer) and SmartShield are approved for use on countertops where food is prepared. No Rinse required.
How long does a bottle of Smart Touch or Smart Shield last? How many sprays are in each bottle?
The answer varies depending on how much you use each time. The bottle is 22 oz.
Are both Smart Touch and Smart Shield biodegradable?
Yes, both Smart Touch and Smart Shield are biodegradable and earth-friendly. Any waste from either product may be disposed of on-site. No special treatment or disposal method is required.
Tristar Products is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at firstname.lastname@example.org and we will respond as soon as possible. Emails will be answered during business hours from 9 am – 8 pm Monday- Friday.
For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.
Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST
Contact Us: English and Spanish
Phone Number: 973-287-5112